FAQ
Seagence helps you improve your code quality, user experience and reduce MTTR.
Seagence
For Developers
Helping developers deliver high-quality software. Get complete visibility, in real-time, so you can respond to defects right away before your users experience trouble.
FAQ's
What is Seagence?
Seagence is a Realtime Defect Detection and Resolution Tool for Java applications. Using a unique approach, Seagence detects known and unknown defects along with root cause in production applications caused by multithreading issues, swallowed, handled, and unhandled exceptions, 500 errors, and various coding issues, including defects disguised in a proper 200 success HTTP response code.
What's the difference between Seagence and Log Management/Error Tracking tools?
Log Management/Error Tracking tools aggregate and index exceptions and log messages for easy searching. They also add context to the events and become handy for developers when troubleshooting a defect.
Seagence is a defect detection tool that detects defects along with root cause as they occur in production environment. So Seagence detects every defect that occurs in production and sends an alert. With Seagence detected defect and root cause in hand you fix broken code and completely eliminate the need for debugging.
See here for more details.
What is Seagence's Think Time?
Seagence has one prerequisite. The defect needs to occur a minimum of 5 times and the defective end point received a minimum of 100 invocations. This is the only prerequisite. This makes sure that ExecutionPaths of defective transactions significantly differ or deviate from ExecutionPaths of success transactions. This difference or deviation helps ML/AI segregate transactions in such a way that defective transactions form into one group and success transactions form into another group.
The time until this prerequisite is met is called Seagence’s Think Time.
What Exceptions and Errors does Seagence capture?
Seagence uses a tiny Java agent so it records all thrown exceptions and errors. It doesn’t matter whether the Exception/Error is caught, uncaught or swallowed. Seagence will record all and when a defect occurs, it will find the defect and the exception that has caused the defect.
What Can I find on Seagence Dashboard?
You will find all HTTP requests that were processsed by your application along with defects Seagence has found. Clusters tab shows invocations grouped by similarity of execution for each endpoint. A group of similar invocations is called a Cluster. Notice that defects are grouped into a cluster and the cluster is highlighted.
Events tab provides an easy to use interface using which you can filter/search the data you are looking for.
How do I get help with Seagence?
At Seagence we are available to help you 24/7. You can contact our support team at support@seagence.com.
What is the overhead on my application?
We at Seagence kow the importance of not affecting your application performance. Hence Seagence uses a tiny agent to collect data about request execution. The amount of overhead on your application is minimal. Seagence has included several configurations and automatic controls to prevent putting load on your application while we collect the data.
How do I connect my application?
Currently Seagence supports JVM based languages. We are actively working on and will soon release support for other languages. Connecting your application is very simple and doesn’t require any code changes in your application. For more info please visit getting started page.
What is Seagence's data retention policy?
Seagence will keep the data available for different times depending on your plan.
What languages does Seagence support?
Currently Seagence supports JVM based languages. We are actively working on and will soon release support for other languages. If you are interested in using Seagence but we do not support your language, or version, please let us know at support@seagence.com.
What ports does Seagence use?
Seagence agent uses a single port 443 to connect to SeagenceWeb.
Can Seagence change the way our services or application work?
No. Seagence does not have any impact on your application functioonality and can not alter the business logic of the application. Seagence only collects data while your application is running in order to identify defects when they occur and to provide you with the debugging information you need.
Where can I find the Seagence token?
After you login to SeagenceWeb portal, you will find Seagence token in Settings tab. Click “API Token” button to have API token displayed.