FAQ

Seagence is a production monitoring tool that automates defect and rootcause identificaion in production environments.

Log Management/Error Tracking tools aggregate and index exceptions and log messages for easy searching. They also add context to the events and become handy for developers when troubleshooting a defect.

Seagence is a production and defect monitoring tool that identifies defects with root cause as they occur in production environment. So Seagence identifies every defect that occurs in production and sends an alert with root cause. It is not just a error/log tracking tool, it is a defect identificaion tool. With Seagence provided defect and root cause you fix broken code and completely eliminate the need for troubleshooting.

See here for more details.

Seagence records all thrown exceptions and errors. It doesn’t matter whether the Exception/Error is caught, uncaught or swallowed. Seagence will record all and when defect occurs it will find which exception has caused the defect.

You will find all HTTP requests that were processsed by your application along with defects Seagence has found. Clusters tab shows invocations grouped by similarity of execution for each endpoint. A group of similar invocations is called a Cluster. Notice that defects are grouped into a cluster and is highlighted.

Events tab provides an easy to use interface using which you can filter/search the data you are looking for.

At Seagence we are available to help you 24/7. You can contact our support team at info@seagence.com or give us a call at +91 9177 508 440.

We at Seagence kow the importance of not affecting your application performance. Hence Seagence uses a tiny agent to collect data about request execution. The amount of overhead on your application is less than 3%. Seagence has included several configurations and automatic controls to prevent putting too much load on your application while we collect the data.

Currently Seagence supports JVM based languages. We are actively working on and will soon release support for other languages. Connecting your application is very simple and doesn’t require any code changes in your application. For more info please visit getting started page.

Seagence will keep the data available for different times depending on your plan.

Currently Seagence supports JVM based languages. We are actively working on and will soon release support for other languages. If you are interested in using Seagence but we do not support your language, or version, please let us know at info@seagence.com.

Seagence agent uses a single port 443 to contact to SeagenceWeb.

No. Seagence does not have any impact on your application functioonality and can not alter the business logic of the application. Seagence only collects data while your application is running in order to identify defects when they occur and to provide you with the debugging information you need.

After you login to SeagenceWeb portal, you will find Seagence token in Admin tab. Click “Show API Token” button to have API token displayed.